Privacy Policy

1. Information We Collect

When you use Glÿka (glyka.store), we collect information you provide directly to us, including:

• Account information: Name, email address, and password when you create an account.
• Order information: Billing address, shipping address, payment method details (processed securely by Stripe — we never store full card numbers).
• Communication data: Messages you send us via contact forms or email.
• Newsletter subscription: Email address if you opt in to marketing communications.

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs via standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending confirmations and tracking updates.
• Manage your subscription and billing through Stripe.
• Send marketing emails if you have opted in (you can unsubscribe anytime).
• Respond to your customer service requests.
• Improve our website and product offerings based on usage patterns.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share your information only with:

• Stripe: For payment processing. Subject to Stripe's Privacy Policy.
• Shipping carriers: UPS, USPS, FedEx for order delivery (name, address, and order details only).
• Supabase: For authentication and database services. Hosted in the US on SOC2-compliant infrastructure.
• Legal authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking

We use essential cookies to maintain your session and shopping cart. We may use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Retention

We retain your account and order data for as long as your account is active and for 7 years thereafter to comply with tax and legal obligations. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Data portability — receiving your data in a machine-readable format.

To exercise any of these rights, contact us at privacy@glyka.store.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing (via Supabase Auth), and PCI-compliant payment processing through Stripe. No internet transmission is 100% secure, but we take every reasonable precaution.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by prominent notice on our website. Continued use of our services after changes constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact:
Glÿka
Email: privacy@glyka.store
Or via our contact form.